File a Claim Online
To make a claim online for all concerns under the Trex Limited Warranty, click the Start Claim Process button below to start your claim. Please review the details of your warranty coverage by clicking on the View Warranties link to the left of this information
File a Claim by Mail
To make a claim within the warranty period under the Trex Limited Warranty by mail, you may contact us at 1-800-BUY-TREX (1-800-289-8739) and a claim form will be mailed to you. Please complete the claim form and send supporting documents to:
Trex Company, Inc.
Consumer Care
2500 Trex Way
Winchester, VA 22601
USA
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